Reviews (8,976)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through social media integration, enabling direct purchases from shoppable posts and ads. They appreciate the straightforward setup, seamless product catalog syncing, and valuable sales analytics. Features like product tagging and direct ad management are also favored. Additionally, responsive customer service and user-friendly interfaces enhance the e-commerce experience on these platforms.

September 8, 2024

bueno

ELDELOSIPHONES
Mexico
2 months using the app
September 29, 2024

top e pratico

Descontos Primes
Brazil
About 1 month using the app
September 2, 2024

schlechte erfahrungen gemacht bisher, immer diese Wir müssen ihr konto prüfen und was auch immer kostet unnötig Zeit hoffe es wird irgendwann mal schneller!

KCZ Home
Germany
6 months using the app
July 19, 2024

super tevreden

VIBEZ
Netherlands
12 months using the app
September 8, 2024

top

Prime Picks
Brazil
About 2 months using the app
December 10, 2024

çok karışık ve devamlı sorun çıkarıyor.

Mağazam
United Kingdom
About 14 hours using the app
March 14, 2024

because it's the biggest social media on the planet.

Electric Mariner
United States
11 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited September 23, 2024

todo ok

Tu Prisma
Spain
About 1 month using the app
June 28, 2024

Muito Boa!

Belkistore
Brazil
About 1 year using the app
February 7, 2024

Trying to get any support is ridiculous!!! 3 hours yesterday and my issue is still not resolved. The app is preventing my website link on Instagram and Facebook to open. It goes to "Oops page not found". Shopify says it's FB and I can't even open a new chat as it goes back to the one from yesterday with an automated response. Ready to uninstall this if it's not resolved today.

Lady Living Lyme
United States
About 1 month using the app
Meta replied February 9, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support