Reviews (9,277)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

July 16, 2024

Ajuda muito para gerenciar a loja

Pop Trend
Brazil
6 months using the app
October 10, 2024

simples e pratico

Magnus Descontos
Brazil
29 days using the app
November 17, 2024

top

FARVA
Netherlands
About 5 hours using the app
June 29, 2024

i love the new stratégie

simple style
Canada
5 months using the app
June 27, 2024

programma interessante, molto valido.

lazambelliph
Spain
5 months using the app
March 17, 2024

It does not connect to my account at all. It just crashes every time i try and i have reach out to support and nothing can be done from them and i should reach out to Facebook directly and it is so annoying. The App is just not working.

ENCHANTE VOGUE
Italy
4 days using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

May 10, 2024

no conecta nada, no puedo incluir el pixel de mi pagina

It doesn´t work. I can´t connect with my web or even inclued the pixel

ANA INA
Colombia
Almost 4 years using the app
August 7, 2024

great

NordicTrack Switzerland
Switzerland
Over 5 years using the app
October 18, 2024

Meta will deny all responsibility for everything that happens within their platform/tools. No accountability even if you outline every technical detail about the issues. They will simply forward the blame to everything else, the funny part is you can trick them into blaming something and they will tell you to reach out to the party at fault, and then reveal the thing they're blaming is owned by them.

Then the support team will send you a contact form for escalations that serves a 500 response error as no one from support has ever tried to use it

optcg.gg
Canada
October 29, 2024

Pas ouf pas assez explicatif, je n'arrive même pas à me connecter ça fait 48h j'attend

RelaxNeck
France
About 23 hours using the app