Reviews (8,976)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through social media integration, enabling direct purchases from shoppable posts and ads. They appreciate the straightforward setup, seamless product catalog syncing, and valuable sales analytics. Features like product tagging and direct ad management are also favored. Additionally, responsive customer service and user-friendly interfaces enhance the e-commerce experience on these platforms.

February 10, 2024

All good yet!

HR Custom T-shirt Print
United States
Almost 2 years using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

June 27, 2024

Muito bom!

Favoritoz
Brazil
About 1 year using the app
September 3, 2024

plataforma ajuda a integrar a loja com uma facilidade. Amando demais!

SLM Shop
Brazil
4 months using the app
January 24, 2024

Terrible. After a wild goose chase with increasingly insane requirements to connect my shopify store to my company instagram my FB account was flagged and locked. To request a review a captcha page populates except that you can't scroll to the bottom of the page to click the submit button so no review. Just a block that will turn into a ban because they have 0 meaningful UI design.

These absolutely bonkers sentences are actually displayed as the supporting reasons they have blocked my account: "We used technology to detect this violation and technology to carry out this decision. Further violations of our Advertising Standards may result in your account being disabled or restricted."

Inconvenient, difficult, and with no level of customer service Meta Facebook and instagram are terrible.

company design co
United States
About 2 months using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 19, 2024

Fácil de usar

Minha loja
Brazil
12 days using the app
July 19, 2024

super tevreden

VIBEZ
Netherlands
12 months using the app
September 2, 2024

bom

Imparável Cosméticos
Brazil
4 months using the app
June 28, 2024

Muito Boa!

Belkistore
Brazil
About 1 year using the app
Edited December 12, 2024

...

COMFYSOX
Germany
5 months using the app
July 3, 2024

Easy to use and connect to my store.

Purr Pals
Australia
3 months using the app