Reviews (8,260)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

July 25, 2024

this ap is not connected to my facebook account

SPINE STITCH
Pakistan
30 days using the app
July 16, 2024

what a total pos this app is. the integration sucks. sending test traffic to it from FB BM also sucks

ColdCyber
Australia
3 months using the app
July 5, 2024

Tengo un problema con instagram y facebook en shopify que no me solucionan desde hace más de 6 meses

La Mundeta
Spain
Over 1 year using the app
August 30, 2024

I'm not being able to connect the app with my Facebook account, I'm receiving the message: "You don't have access. This feature isn't available to you yet." And I don't know how to solve the issue.

BLCK
Australia
About 21 hours using the app
June 27, 2024

Horrible. They randomly cancel orders that are marked as pre-order

Belaré Home
United States
About 4 years using the app
July 24, 2024

Très compliqué à configurer ,tout le processus de synchronisation shopify/facebook est bloqué...on me dit qu'une action est requise de ma part mais où? aucune indication. Merci de m'éclairer

CaribOpale
France
About 1 month using the app
June 27, 2024

pesimo no puedo conectarla me dice que no tengo acceso y no puedo conectar la tienda

BYRKA
United States
About 3 years using the app
July 17, 2024

I understand that certain data needs to be exchanged between my Shopify site and Meta in order to facilitate a purchase. However, like almost every app on this platform - there is no reason an app needs to have access to all of my customer data and more. If I sell 5,000 products and only one order on Facebook, why do they get access to the 4,999 other customer's data? I think too many times folks click through all the 'Accept' buttons and never have a clue that they are opting to literally share all of their customer's private data with a 3rd party. I have a privacy policy that states I will not share customer details with 3rd parties...and I'm going to stick with that.

Tampa Bay Paddle Company
United States
2 months using the app
June 26, 2024

Dealing with Facebook has been overly complicated due to numerous nonsensical prohibitions, bans, and restrictions, making it impossible to use as a reliable platform. As an ordinary jewelry shop, I have been treated like a drug dealer due to their excessive algorithmic detections. I am truly exhausted from trying to cope with this and have decided to give up after five years of constant frustration.

SilverbySwan
United Kingdom
Almost 4 years using the app
August 14, 2024

No funciona como debe, te banean solo por pestañear, deberian mejorar eso porque dificulta mucho su utilizacion. ADIOS

Italian Bracelet
Spain
1 day using the app