Reviews (8,840)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

November 25, 2024

Horrrible app, was trying to connect my facebook account to shopify and wouldn't connect.
It shows a button for connecting to facebook but once i click on it it doesn't do anything

Fantazi Store
Serbia
11 days using the app
November 24, 2024

It was very buggy on my computer. It wasn't letting me customize much at all.

CDM Shop
United States
3 months using the app
November 23, 2024

I am just starting my journey. So, i don,t have lots of experience in this app. Thank you.

RaimaSto
United Kingdom
17 days using the app
September 3, 2024

super easy and fast to set up
amazing

ALENNA JEWELS
Mexico
Over 3 years using the app
September 25, 2024

difficult to understand what Shopify wants me to do to connect FB and Insta

Watercolors by Korry
United States
Over 2 years using the app
January 1, 2025

Super App

HORSDA
Germany
10 months using the app
October 21, 2024

My products disappeared from facebook and instagram shop. I have had several conversations with Meta and they have been unable to resolve the issue.

Terrabite
Canada
About 2 months using the app
Edited December 11, 2024

3 weeks and my store is still under review

Soul Aroma
Mexico
About 1 month using the app
September 23, 2024

Works well and stable, what more do you need.

Eltsen & Co
Australia
10 months using the app
October 30, 2024

Utter Garbage! Loads of errors "Something went wrong", completely useless in the UK. Impossible to have a SHOP button on the facebook page in the UK. Even 1+hour of telephone support from Meat couldn't resolve it. Well they did by giving me a "Work around" in the form of a "Sign-up" button which just links to the my website. If Meta support can't get a Facebook Shop up and running this proves it isn't fit for purpose. Complete waste of time!

Wright Brothers Trading
United Kingdom
2 days using the app