Reviews (8,964)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through social media integration, enabling direct purchases from shoppable posts and ads. They appreciate the straightforward setup, seamless product catalog syncing, and valuable sales analytics. Features like product tagging and direct ad management are also favored. Additionally, responsive customer service and user-friendly interfaces enhance the e-commerce experience on these platforms.

February 13, 2024

I've un-installed 4 times. still getting the "Something went wrong" message.

Shopify support was able to assist with the issue and had it resolved within 24h

Grade.co
Australia
About 19 hours using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review and glad you were able to resolve your issue. Thanks for sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 10, 2024

i installed the app to be able to advertise my shopify store on facebook. To do this, I first created a private account as prescribed in the app and then a company account. Unfortunately, I was hardly able to use either of them, as facebook blocked both accounts after just one day and did not reactivate them despite me identifying myself twice. My accounts have now been deactivated and I receive no support from facebook. My plan to pay facebook for my advertising has been prevented, even though I have not violated any guidelines. The facebook algorithms simply do not believe that I am a real human customer.

finanziell-denken.de
Germany
6 days using the app
Meta replied March 15, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

August 18, 2024

Beatiful App

Frentasy
United Kingdom
About 1 month using the app
September 25, 2024

good

Respirum
Spain
18 minutes using the app
July 2, 2024

Muito bom!!

Sports.com
Brazil
About 2 months using the app
August 22, 2024

Fácil e intuitivo

pilotcheckstore
Spain
5 months using the app
August 15, 2024

legal

Urbanih.
Brazil
About 1 year using the app
July 9, 2024

Simple to use.

SLEEKEO
Canada
27 days using the app
October 29, 2024

non mi approva nulla

comfortcar
Italy
1 day using the app
August 30, 2024

está genial

GALACTIC TECHNO PRO
Spain
About 1 month using the app