Reviews (4,553)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
January 2, 2021

Great app! Our online shop is greatly integrated with our POS. The ease and smooth notifications. Great app!

Umami Shop Canada
Canada
2 months using the app
Edited August 20, 2024

es una gran herramienta, ha sido de utilidad

Havana Perfumeria
Mexico
About 1 year using the app
January 8, 2021

Its good PR. I love social media for business purposes. If only it was easier to understand as a walkthrough.

Insomnipawz
Hong Kong SAR
2 months using the app
February 15, 2022

Very frustrating because I simply cannot get the Pixel to connect properly to my Shopify. It's impossible to get in touch with Facebook support, so nobody can tell me what the problem is. Have spent an enourmous amount of time trying to find the error, but it's just not firing. Therefore useless.

Coco Malou
Germany
Over 1 year using the app
January 7, 2021

Its so easy to get started, easy pizy lemon squeezy. Moreover the guide is eloborative. I was not able to setup the facebook commerce account because its not available in my region. So little sad.

Zivar Creations
India
Over 2 years using the app
September 8, 2020

very good and easy to set up, friendly and make the set up easier for people like me that we are new on this

Soni Fashion®
India
2 months using the app
September 8, 2021

I sent a support request a week ago asking about how to use and configure the App as it is clear that the data fields the app is sending do not correspond to usable data being injected by the Facebook Platform. As of today, they still have not gotten back to me. I am leaving a bad review because 1) the code is written badly and data points for catalog manager don't sync and 2) because they are ...

Paneros Clothing
United States
Over 1 year using the app
Meta replied September 10, 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out to you over email and see if we can address some of the issues you ...

September 12, 2023

It gives a constant warning because they closed the Shopping feature, but it is very good to have a single tool for full integration

CENGIZ AKTURK
Türkiye
Over 1 year using the app
Meta replied September 15, 2023

Hi There!

Thank you for taking time to leave a review. If you need further assistance, please contact our Business Support team via this link:

https://help.shopify.com/en/ ...

Edited February 12, 2021

looking to manage facebook channel under shopify platform, setting all up is been very simple, our online business has grown every year and the experience is been great

Dirty Hooker Fishing Gear
United States
About 2 years using the app
July 4, 2023

This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating ...

Three B’s and a Pod Boutique
United States
Over 1 year using the app
Meta replied July 6, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business ...