Reviews (4,742)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
February 28, 2022

I received multiple orders in which the customers used Facebook to complete checkout. For these orders, I am receiving a message in shopify saying the order is on hold and I need to fulfill it via Facebook Commerce manager. Commerce manager says the order is on hold and I need to fulfill it in Shopify. It's a real mess and it is causing major frustration and wasted time. Not to mention, am I ever ...

Canine Athletes
United States
Over 3 years using the app
Meta replied March 2, 2022

Hey there,

Chris here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear ...

Edited May 17, 2025

No es util

Romansea
Spain
About 1 year using the app
November 27, 2024

estoy empezando y me parece algo complicado, pero poco a poco voy conociendo mas, espero en breve tener una opinión mas completa sobre todo este mundo.

sunitystore
Spain
19 days using the app
December 18, 2020

I use this app to help me sell products on my social media platforms. I’m looking forward to applying this to my shop.

Wild Horse Watch Bands
United States
About 2 months using the app
February 28, 2021

Every time I update anything on my shopify it appears on my customers news feeds which is very intrusive. It has caused me to loose a lot of followers. Absolutely ridiculous.

EJayDesign
United Kingdom
About 1 year using the app
Meta replied March 1, 2021

Thanks for taking the time to share your feedback! That definitely sounds frustrating and not ideal. In that regard, we have had a few merchants experience the same issue. ...

June 16, 2023

I am seeing drafted products in ads using the feed. Can you help? The Facebook store itself seems to show the correct products, but drafted products somehow make it to the ads.

By Boel
Denmark
Over 2 years using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review. We would like to assist you with a resolution regarding your drafted products within ads.

Please contact our Business ...

November 18, 2024

muito bom e eficiente

Neonex Store
Brazil
39 minutes using the app
February 5, 2021

Unless you have an Adult product this Facebook app is great. If you have anything age-restricted, or an adult you can forget Facebook. Also if you like freedom of speech, you will not like Facebook. Other than that Facebook is awesome

Black Cock Survival
United States
About 2 months using the app
January 7, 2025

ca a l air cool . franchement pixel qui fonctionne

Stendance
France
About 2 hours using the app
September 20, 2024

Excelente

Super Kids Fantasia
Brazil
8 months using the app