Reviews (4,743)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
November 3, 2020

Quick and easy. It was not cumbersome to use. Visuals of where to navigate buttons are helpful. Videos too.

Capricorn Honey
United States
About 1 month using the app
November 6, 2020

Set up for Facebook was super easy! I had a bunch of hurdles to jump over on the Facebook side, but once I had done that, the process of setting it up on Shopify was a breeze.

Secco Drink Infusion
United States
About 1 month using the app
June 4, 2022

Feeling frustrated, my facebook account was hacked which was attached to my business account and I can not get any one to help me or help me get my accounts back up and running or attached to my channel, it's one week of pure frustration. I wish there was a easier way to communicate with someone

The Magnolia Cottage Boutique
United States
Over 2 years using the app
Meta replied June 7, 2022

Hi there,

My name is William, I work at Shopify as a support specialist. I can definitely sympathize that having your account compromised is not a pleasant experience and we ...

May 8, 2023

I can't connect to the Facebook and Instagram stores successfully, and the support is useless. When I seriously emailed meta, I never got a reply. I created a work order consultation many times, so no one replied to me?

Hisdern
Hong Kong SAR
9 months using the app
Meta replied May 11, 2023

Hi There!

Thank you for taking time to leave a review. We apologize that you have not received a reply to your inquiry and would like to assist you with a resolution.

Please ...

January 7, 2021

top top. top love it. xxx. merci bco. its super efficase and reliable it help alots. and verry easy to install

MEUBLE MOI inc
Canada
About 1 month using the app
October 26, 2020

I used this app and i am so proud that it have a great and converting effect on my store ..
Proud to use it again

Ghetteaux Brands, Inc.
United States
About 1 month using the app
January 28, 2024

cannot install, always error. reported this with meta but no response and they kick me back to shopify. shipify kicked me back to meta again.

Precious Peanuts
Australia
9 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business ...

September 23, 2021

I cant use shopify marketing to publish retargetting ads..... It keeps getting rejected over and over again saying something is wrong with Facebook.

CKIN+
Canada
9 months using the app
Meta replied September 25, 2021

Hi,

There can be some things which need to be set up before you can publish Facebook ads through Shopify. I'm going to send you an email so we can get to the bottom of this ...

September 27, 2023

Il y a un problème de tag des produits sur Instagram, comme si l'application se déconnectait régulièrement sans raison, c'est assez pénible.

Pipou
France
Almost 2 years using the app
Meta replied September 29, 2023

Salut!

Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre é ...

July 3, 2024

Bonne application ! Mais avec des bugs au niveaux de l’enregistrement.

Hempa
France
Over 1 year using the app