Reviews (9,067)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

February 27, 2021

fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine

LUXAMORE AUSTRALIA
Australia
Almost 5 years using the app
November 7, 2022

Après 1 an d'utilisation avec mon compte FACEBOOK ma boutique a été rejetée sans raison ,vos conseillés ont clairement une langue en bois impossible d'expliquer les choses ,grand mystère surtout que j'ai utilisée l'application de la même manière depuis le début . Le pire c'est d'avoir payée pour trouver 130 abonnés et les perdre par la suite parce que vous bloquez mon compte ,argent perdu ,nouveau compte FACEBOOK re créé et bloqué à nouveau sans raisons et explications .

jdonovan-moda.com
France
Almost 5 years using the app
Meta replied November 7, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

August 6, 2024

Been selling on facebook for years, easy to intergrade

My Childrens Boutique
United Kingdom
5 days using the app
July 12, 2024

sv

Magnobeaute Boutique Gadgets
France
About 2 months using the app
February 16, 2021

This is generally a good a good application to use for my clothing business. It works smoothly with absolutely no signs of hiccups

PlayDressUpSA
South Africa
Almost 5 years using the app
January 29, 2021

With this app i can tag my products from instagram, a great channel to sell online and to keep in touch with buyers

kurimanzutto libros
Mexico
Almost 5 years using the app
September 7, 2023

So happy to be integrated with Facebook & Instagram shopping!! Thank you!! Looking forward to connecting with more happy customers, too. :)

Foxy’s
United States
Almost 5 years using the app
Meta replied September 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 9, 2021

Easy to install and use, very pleased with the transfer of the products. I would encourage downloaded this app-the transfer catalog for you. Instead of loaded product to two or three locations you just add to shopify and product merges through this app. Great time saver

An Elegant Expression, LLC
United States
Almost 5 years using the app
July 4, 2024

terribly difficult to use. Had issues with syncing, and the actual layout looks different on instagram to how ive created it on the app

GroovesPrints
United Kingdom
4 months using the app
November 15, 2023

get orders but payments are not captured.

Western Soul®
United States
Almost 5 years using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support