Reviews (9,071)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

December 16, 2020

Sometimes it is difficult to access Facebook management from here, despite using the right password and user id

VKVeruzka
United States
About 4 years using the app
Meta replied December 17, 2020

Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support

March 19, 2024

In a few words would like to say that I love it! It keep me in touch with family, friends and clients. Than you!

Anicoletta's Boutique
United States
Over 3 years using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 9, 2020

just installed the app, haven't had a chance to explore all the features. I'll get back to you with an update.

Everything Fits
United States
About 4 years using the app
July 14, 2024

sehr gut

BreezeBind
Germany
About 2 months using the app
October 19, 2020

I just went through the setup process so far, have not used the app once, but the setup process was great.

OnTheGreenCBD
United States
About 4 years using the app
January 12, 2021

i am pleased with the momentum im getting on my online store i am getting more orders advertising on fb

visaliarose.com
United States
About 4 years using the app
June 27, 2024

programma interessante, molto valido.

lazambelliph
Spain
5 months using the app
October 21, 2022

The app does not work anymore. But before it stopped working completely, yesterday morning it had a VERY interesting announcement offering 10 thousand (!) euros worth of free ad credit. I took a photo of the screen. And please Meta keep your word now and give me my 10k ad credit!

Break Time
Croatia
About 4 years using the app
Meta replied October 25, 2022

Hi there!

Ash here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed"/"Sorry, something went wrong". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Ash | Shopify Support

October 27, 2020

We use Facebook and Instagram to promote our business, provide content to our followers, and keep our customers updated on new additions to our Collections.

Travel Dreemzz
Australia
About 4 years using the app
October 21, 2022

Not good. extremely difficult to manage, I wish we could start over, way too complicated once you are in deep

Catherine's Boutique
United States
About 4 years using the app
Meta replied October 25, 2022

Hi there!

Paola here with Shopify Support. Thank you for taking the time to let us know about your experience with our app. I would love to know about your experience in order to ensure you have all the tools to make the app work for your business. I will be reaching out to your shortly through email.

Chat soon!

Paola | Shopify Support