Reviews (9,071)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

March 25, 2024

I am unable to verify my business.

Frisco Craft Studio
United States
Over 3 years using the app
December 13, 2020

the app was very user friendly, it explained step by step how to connect and gave use all the information we need set up our store.

Fvkpopularity
United States
Almost 4 years using the app
December 4, 2020

It was very hard to set up Pixels and all ID, but I got help from Facebook Business Support. I have to admit, it's not easy at all.

KOHDU
Sweden
Almost 4 years using the app
December 22, 2020

It's very simple, easy and clear to configure the business manager as well as the pixel. The new interface is great. i didn't understand anything before. but now everything is very easy and well thought out. It's a great app that makes life easier. Thank you.

planetemassage
France
Almost 4 years using the app
February 15, 2021

It was an easy set up and allows me to be able sell and promote my products on instagram and facebook.

StyledbyMeecia
United States
Almost 4 years using the app
July 15, 2024

alles super gerne wieder

INOVAWA
Germany
About 1 month using the app
September 20, 2021

I've been trying to reinstall FB and I'm getting the same error message - "this page can't be loaded right now"

PoochieBoots
United States
Almost 4 years using the app
Meta replied September 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting the Facebook Channel connected. I'm going to look into this further and follow up with you in an email to open up the lines of communication here to see how I can help you.

Robyn | Shopify

November 27, 2020

Nice to have a centralised interphase to manage Facebook, Messenger and Instagram together. Let's get it all connected now.

Juniper House
United States
Almost 4 years using the app
Edited September 4, 2020

Extremely user friendly. I’m not the most tech savvy person and every single step is a piece of cake.

CRAFT LASHES
United States
Almost 4 years using the app
October 23, 2020

For now everything is fine! hope to have good experience in future. thak you facebook for this app!!

WINJA
Italy
Almost 4 years using the app