Reviews (9,076)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

November 27, 2020

Nice to have a centralised interphase to manage Facebook, Messenger and Instagram together. Let's get it all connected now.

Juniper House
United States
Almost 4 years using the app
Edited September 4, 2020

Extremely user friendly. I’m not the most tech savvy person and every single step is a piece of cake.

CRAFT LASHES
United States
Almost 4 years using the app
October 23, 2020

For now everything is fine! hope to have good experience in future. thak you facebook for this app!!

WINJA
Italy
Almost 4 years using the app
Edited December 10, 2020

I am finding this extremely difficult to set up - the matter is still not resolved and because the issues are at the Facebook end, Shopify support is unable to fix. Update - Well, Facebook now connected but Instagram rejected .... worth neither the time nor the effort trying to fix - delete the one star. Update 2 - Facebook now disconnected with this message 'Something went wrong when attempting to connect your business manager. Please try again later.' Issues with this App are still not resolved

Alicia Mai
United Kingdom
Almost 4 years using the app
Meta replied November 7, 2020

Thanks for sharing your feedback! I can definitely understand how frustrating that may be. In that regard, I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 17, 2020

I found the app intuitive until it got to the point of setting up a commerce account. The messaging made me think that I already had a commerce account and that it was going to be deleted...not the case. I had to go to facebook and check before I completed this section.

Removable Decor
Australia
Almost 4 years using the app
September 20, 2020

It was easy and simple to do, great app, highly recommend it.
Let's see how the customers react to it. I believe they going to love it.

JSPOKE
Australia
Almost 4 years using the app
November 15, 2020

Setup seems easy, straight forward, and very convenient. I look forward to testing the new features and seeing how it can help reach my target audience.

Estilo Living
Australia
Almost 4 years using the app
September 14, 2020

It worked to help me set up my shop and it was a seamless experience. I liked that most of my products synced without any issues.

Serenity Boutiques
United States
Almost 4 years using the app
November 12, 2020

I used this app to help me to marketing products, to have more exposure online and sale more products.

PrintMode Boutique
United States
Almost 4 years using the app
November 28, 2020

It was a little bit cumbersome at first, but I was able to figure it out and now I'm excited to get started. I think that this app is streamlined enough to be functional.

Alkebulan Supply
United States
Almost 4 years using the app