Reviews (9,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.
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It was a little bit cumbersome at first, but I was able to figure it out and now I'm excited to get started. I think that this app is streamlined enough to be functional.
I'm never sure I'm doing the set up correctly. I feel lost most times. there always seems to be a new error
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
TERRIBLE app. Always has a problem! Can't log in, can't do anything with this app at all! I wish Facebook didn't exist!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with connecting the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
Great app to help starter businesses, it has been really helpful to help us reach more and more customers.
aiuta molto i clienti a fidarsi di più del brand, è complicato inizialmente da installare ma poi grazie alle indicazioni date diventa tutto più semplice
espero me aprueben mi revisión pues con eso doy bandera verde para empezar a pagar por publicidad, gracias por su apoyo.
Syncing additional info
You’ll be able to start selling once the sync is complete.
Sto aspettando da 4 mesi.
Perfavore, potete dirmi il problema.
Grazie.
i am trying this out and hope i will help grow our business. and i hope to build up my own audience asap
When this app is working, it's amazing. However, I consistently have to uninstall, reinstall because FB/Shopify can't figure out how to update w/out causing issues for the other side. It is extremely frustrating.
Hi There!
Thank you for taking the time to leave a review. We hope that your issue is now resolved. If you believe that your issue is still on-going, please let us know, by reaching out to support.
You can contact our support team through this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram, so we can ensure you have the best possible experience.
Thank you,
[Meta Support]
good