Reviews (9,076)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

November 10, 2020

Super easy to install and connect to Facebook. Extremely easy to connect to the business page, and walk through all of the prompts.

Sow Coffee Company
United States
Almost 4 years using the app
October 23, 2020

I found the steps easy to follow and informative. Marketing is new to me so having tools available like this is very helpful

Locally Labelled
New Zealand
Almost 4 years using the app
December 1, 2023

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
United States
Almost 4 years using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

January 11, 2021

very useful, can connect our account of shopify and facebook, shopify and facebook, runs the marketing well.

AICA ITALY S.R.L.
Italy
Almost 4 years using the app
December 17, 2023

Terrible. Really went downhill. Majority of my products are flagged for "missing size" and will not tag, when they do have sizes and are entered perfectly. Was never like this before. Huge disappintment.

Makenna’s Threads
United States
Almost 4 years using the app
Meta replied December 21, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 22, 2021

OK FOR FACEBOOK BUT IT IS COMPLICATED TO ADD INSTAGRAM I WILL TRY NOW :) HOPE IT WILL BE OK !! Thanks

Aasha.online
France
Almost 4 years using the app
December 5, 2020

Awesome very good, awesome experience and i would rate this and recomemnd this for all who r setting up a store on shopify

sticonart
United Arab Emirates
Almost 4 years using the app
Edited September 24, 2020

This app help me to sell my products and get more future clients, this channel provide good tools for work.

CTC Republica Dominicana
Dominican Republic
Almost 4 years using the app
December 8, 2020

This is a lot easier to use than the old facebook business manager. I am still learning how to optimize it and my instagram keeps dropping off but it is still easier to navigate.

Plant Bro
Canada
Almost 4 years using the app
Edited February 9, 2021

Quiero usar esta aplicación para lograr un alcance mayor de ventas con mi sitio web y con la ayuda de Facebook puedo lograrlo.

Mora Iluminación y Armonía
Colombia
Almost 4 years using the app