Reviews (9,079)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

Edited December 31, 2020

I AM HOPING THIS WILL INCREASE OUR SALES FOR OUR online STORE. WE NEED HELP! Thank you for the process so far. Our products are not syncing so only about 1/4 of our products are showing. There should be a sync products button to current ONLINE stores that are already in motion and up and running.

Rustik Roots Boutique
United States
Over 3 years using the app
April 3, 2021

This new version is easy to use and to synchronize with the shopify store. I recommand it. Same is true for instagram

Simply Bo
United States
Over 3 years using the app
October 24, 2020

Excelente opción e integración comercial, totalmente recomendable para aquellos que inician en el mundo de las ventas al detal en internet

Grooving Hall Studios
Colombia
Over 3 years using the app
December 26, 2020

The setup was completely easy and not stressful. It was helpful. I look forward to the experience of using this app.

Olayiwola A. Alara
United States
Over 3 years using the app
November 4, 2022

Hi, I've been trying to set up Facebook Pixel since yesterday. It says " Sorry, something went wrong.
We're working on getting this fixed as soon as we can." Please help!

Joyería Miriam
Mexico
Over 3 years using the app
Meta replied November 4, 2022

Hi there!

Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Best regards,
Steve

July 9, 2024

Can't get it to work, or sync up or get support with it.
Will have to delete my shopify account because if it doesn't work, then its pointless to me

A Pocketful Of Sequins
United Kingdom
2 months using the app
June 26, 2024

My store is rejected for no reason, none provided and no review process available.

Over The Top Gaming Shop
Canada
5 months using the app
November 28, 2020

This worked quickly and easily. I heard mixed results about this app but it does what it needs to with minimal setup.

Union Ten Distilling Co.
Canada
Over 3 years using the app
September 23, 2020

I really like this app. I used it and it's very friendly to use.
I get all the information I need to raise my business.

Sara Jewelry
United States
Over 3 years using the app
December 4, 2020

Long time to figure out minor things like the Ad Account ID. Also I didn't know I wasn't charged for my ad until I tried the follow multiple tutorials.

Tangled Bamboo
United States
Over 3 years using the app