Reviews (9,070)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

December 28, 2020

Worked great. Thanks for making it super easy. I was able to get everything connected fast and without any issues.

BEATLE STORE
United States
Almost 3 years using the app
March 5, 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Canada
Over 2 years using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

December 7, 2020

It was easy to follow the steps to set it up. I did not change anything, and I think that made it go quicker and easier.

Sky Destini Jewelry
United States
Almost 3 years using the app
September 28, 2020

not difficult to set up but I do have a concern regarding some products with multiple images not uploading correctly that I'm hoping someone can assist me with.

Something To Wear
United States
Almost 3 years using the app
Meta replied September 29, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

November 12, 2020

Its best ! easy up and running ! Should get good visibility on these social pages !
Really Appreciate!

SIA Jewellery
India
Almost 3 years using the app
January 18, 2021

Very easy to setup, great tool for selling and integrate my shopify store, easy to configure, fast integration

asabrancashop
Brazil
Almost 3 years using the app
March 24, 2021

Great apps... very helpful indeed, everything you need is available or may i say the apps is really friendly user.

BonjourCosmetics
Singapore
Almost 3 years using the app
May 7, 2024

I recommend this because is organized clear and helpful

Alli G Men's Wear
United States
Over 1 year using the app
December 14, 2020

Its new app so I can't say much but it works fine. Old one worked fine as well I don't know why we had to move to new one but I always welcome new upgrades, hope this one will have more useful features in future...

Hotel Krilo
Croatia
Almost 3 years using the app
December 17, 2020

The installation was easy but since my shop isn’t actually open, I cannot say more actually. Indeed the products don’t show on Facebook, which is logic. I will say more when my site will be on line.

Tarashop.eu
Portugal
Almost 3 years using the app