Reviews (9,203)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

December 11, 2024

App no longer working. Keep getting error message. Uninstalled it, now can't reinstall. Hope someone from support will reply. Sigh!

Handcrafted Jewelry By Teri C
United States
Almost 2 years using the app
February 12, 2025

Super confusing to use. The older version used to be more user friendly and now it's been overcomplicated.

Hey Jude
Canada
About 4 years using the app
February 12, 2025

My Facebook has been under review with shopify for I believe a year and I haven't been able to get it resolved with either Meta or Shopify

paulmillerofficial
United States
Over 2 years using the app
January 27, 2025

Terrible. I can't get in touch with Meta. So frustrating. bad bad bad what is going on?

Panikclothing
United Kingdom
Almost 2 years using the app
January 5, 2025

way to buggy, this app does not even have a decent support. try to contact FB support is a impossible quest.
Shops stays (in review) for several months..

RUDHE COUTURE
Sweden
11 months using the app
January 11, 2025

Instagram has now disabled 2 of my business pages - No reason, They just pulled it down, I have now lost all my income as well as navigating cancer! Instagram is now the last resort for me

Coconut Luxe Naturals
Australia
Over 3 years using the app
January 8, 2025

customer service sucks. I can't log into anyhting. I've been trying to reach out and I can't get past just a simple fucking code. why do business on here at all, if you make impossible to solve problems. go fuck yourselves.

Trust the DJ
United States
5 months using the app
December 9, 2024

The app is still having issues connecting shop catalogues to Facebook ads Manager. There are no instructions and even tech-support does not have solutions. Again a colossal waste of time.

The SGB Gallery
Canada
About 4 years using the app
January 17, 2025

Seems like I am having the same problems as others...
Have been waiting for the approval for weeks... The Shopify itself also mentions the developer of the app needs to update the version matches to the newest Shopify version of API which updates every 3 months...
If this info is wrong, in any other ways around, please approve my Shopify account syncs with Facebook&Instagram...

AREA
Japan
About 1 month using the app
December 28, 2024

Literally broken for me. App settings are blank, and can't actually use it from Meta's end as product fixes and reverification is near impossible.

Tinkery
Australia
Almost 4 years using the app