Reviews (8,172)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

July 23, 2024

My shop has been in review for some time.... I am at the:

"Syncing additional info
You'll be able to start selling once the sync is complete." stage...

but I have an indicator saying I need to action something... and there is no obvious (or not obvious) solution. this leads to other issues like unable to integrate other apps like my review app into my store.

Thread Carefully
Australia
8 days using the app
July 9, 2024

Seems to have issues with Weglot and other translating services. Sales not being attributed in Ads Manager.

evoroma
Sweden
Almost 2 years using the app
September 17, 2024

Minha conta de anúncios foi bloqueada no primeiro anúncio, e eu não consigo mudar as páginas do face e do instagram e por um novo pixel para dar continuidade no tráfego pago.. É muito dificil, mas vamos tentar mais um pouco.

Micane Vendas
Brazil
About 2 months using the app
October 2, 2024

the support isn't helpful. waste of time

Kayu&Co.
Australia
About 1 month using the app
November 2, 2024

I have issue with pixel

Azmartt
United Kingdom
About 1 month using the app
August 3, 2024

you are not giving me permission to make ads, i have waited more then 4 weeks to be verified

GlobalGoods
Australia
4 months using the app
November 1, 2024

Too many issues linking products and the temperamental nature of adds

La Isola beauty
Australia
22 days using the app
September 29, 2024

Facebook keeps deleting my products.

HOTROD MUSIC SOURCE
United States
7 months using the app
November 13, 2024

Necesita ser más sencillo el vincular mi pixel de meta con mi negocio en shopify

Queen Sense
Mexico
Over 2 years using the app
July 4, 2024

I always give positive reviews, but almost 3 years ago I lost my personal account and never received the necessary help to recover the account. I followed your recovery instructions more than 7 times and was never able to recover the account. Now I'm trying to connect my online store with a new account and I haven't been able to connect it either. It is true that I have only tried 3 times and I have waited more than 4 months waiting for Facebook verification. If those on Facebook read it, please help me! I do not know what else to do...
Siempre hago valorizaciones positibas, pero hace casi 3 año perdí mi cuenta personal y nunca recibi la ayuda necesaria para recuperar la cuenta. Seguí sus instrucciones de recuperación mas de 7 veces y nunca pude recuperar la cuenta. Ahora intento conectar mi tienda online con una cuenta nueva y tampoco eh podido conectarla. Es verdad que solo he intentado 3 veces y he esperado mas de 4 meses esperando la verificación de Facebook. Si lo leen los de Facebook, por favor ayudarme ! ya no se que mas hacer

hahaha y ahora no me deja poner 1 estrella , pondré 2 a ver si me deja

Om Domo
Spain
4 months using the app