Reviews (9,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.
Refine
-
By rating
Setup was super easy to follow! The ability to connect my product to Facebook has helped me sell to my customer easier and get more sales!
It allows me to sell directly directly on the app and i am able to add the price on there. I like that ads expand my reach.
Trying to increase sales through every tool available. The reach is better than what I can manage solo
5
necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.
Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
Gracias,
Meta soporte
so easy to hook up thank you - we had issues before going through the store so did not realize it was not hooked up correctly.
Too complicated and now I cannot figure how to add anything to Facebook or instagram. No tech support and no instructions
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
muito bommm
utile e veloce
A complete nightmare. Products do not sync properly with facebook. Some of my products get rejected with no clear reason why. for example a variant of my product was rejected for an incorrect image despite having the same image as every other variant? There is no way to fix any of the issues. Collections do not sync properly. Facebook shows shopify collections that have long since been deleted with no way to remove them facebook. It will not allow me to add certain collections to my shop because "not enough visible items" despite having all items visible. This entire app is a complete cluster f*ck with multiple pages such as commerce manager, ads manager, business manager. It is incredibly convoluted and makes no sense. You would think facebook, being a multi-billion dollar company, would not have so many issues but i have never seen such a mess. I wish facebook would die out so we would not be forced to use it.
Hi there,
My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.
Ashley | Shopify Support Specialist