Reviews (9,079)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

January 22, 2022

A complete nightmare. Products do not sync properly with facebook. Some of my products get rejected with no clear reason why. for example a variant of my product was rejected for an incorrect image despite having the same image as every other variant? There is no way to fix any of the issues. Collections do not sync properly. Facebook shows shopify collections that have long since been deleted with no way to remove them facebook. It will not allow me to add certain collections to my shop because "not enough visible items" despite having all items visible. This entire app is a complete cluster f*ck with multiple pages such as commerce manager, ads manager, business manager. It is incredibly convoluted and makes no sense. You would think facebook, being a multi-billion dollar company, would not have so many issues but i have never seen such a mess. I wish facebook would die out so we would not be forced to use it.

Vermillo
United States
Over 2 years using the app
Meta replied January 24, 2022

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

Edited November 8, 2020

I'm hoping this will improve my business profile during this difficult time. The app was easy to set up.

Monks Coffee Roasters
Netherlands
Over 2 years using the app
December 3, 2020

I used this app to help me update my Facebook shop. It was helpful but had to switch browser from chrome to internet explorer to complete the set up.

Foodgles Marketplace
United States
Over 2 years using the app
March 11, 2021

I am very new to e-commerce yet I find it easy to set up. With just a few clicks, and in few minutes, it's all done!

AbouDates
Singapore
Over 2 years using the app
September 16, 2020

This is good for marketing and selling my products. This is also good to use for marketing and scaling up my business.

KING AUDIO
Philippines
Over 2 years using the app
November 11, 2020

Super user friendly - SO much better than the setup before. I was dreading having to install and do all of the gritty set up but this took seconds rather than hours!

TheLovieDiaries
United Kingdom
Over 2 years using the app
March 27, 2021

I like this channel to access a larger audience, considering Coffee is a drink connected with your soul

Coffee LaBora
United States
Over 2 years using the app
February 10, 2021

The app automatically uploaded all items from my Shopify store which made the process quick but it also allowed items to be uploaded that aren't approved for Facebook like my digital downloads. I have to go through the process of figuring out how to remove them.

One Tough Chick
United States
Over 2 years using the app
January 30, 2021

cette application est très bien conçue , je l'utilise pour la promotion de mes produits . la configuration à été très rapide

Khaliss Style
France
Over 2 years using the app
Edited November 12, 2020

i like facebook it is very importan for comunication and bussines and it helps people to know other people

Store Smile
United States
Over 2 years using the app