Reviews (9,079)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.
Refine
-
By rating
Generally does what it has to do. However as a shop owner I cannot see a configuration created by a staff account. Namely, when I'm logged in, the app suggest me to configure everything from scratch. Not sure if it's a bug or a feature but either way it's a big drawback.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Facebook is a useful and potential platform for everyone, with this application, it reaches our audience with dynamic and effective results and displays the products.
Easy set up. I just wish I would've used this earlier. Just make sure you read everything before clicking.
I'd have preferred if it was clear i that a Commerce account will not erase your personal account. Much easier.
Zero app support, my account got hacked and no help....
I don't recommend installing this. ........
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
ok, everything works fine, it is just a little bit dificult to understand all de business and the acount, pages, and everything
could be more user friendly
Its so easy to get started, easy pizy lemon squeezy. Moreover the guide is eloborative. I was not able to setup the facebook commerce account because its not available in my region. So little sad.
Can I give a 0 stars?!?! And this is to the support "pro people". Every single time the conversation starts from the point zero! Please hire some people how actually helps us users...
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Just so freakin simple! Good job Shopify and Zuck. I need 100 characters so BLM BLM BLM BLM BLM BLM BLM