Reviews (8,269)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

June 28, 2024

Nicht Gut

grayfu
Germany
5 months using the app
Edited July 25, 2024

kkl

Decor Euphoria
France
10 days using the app
January 25, 2024

I cannot use

Pedestrian Coffee
Hong Kong SAR
Over 1 year using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 7, 2024

Vergognatevi, assistenza inesistente per un azienda che con facebook ci lavora.

Madotikidslab
Italy
Over 3 years using the app
Meta replied March 8, 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

September 2, 2024

fef

MKT Realm
Brazil
About 1 hour using the app
January 9, 2024

Please contact Facebook and verify my account.

ARTNOTEZ
Germany
2 months using the app
Meta replied January 12, 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

June 25, 2024

lleva mas de una semana mi cuenta en revision.

EXPRESSHOPMX
Mexico
3 months using the app
August 4, 2024

its not working (not available in your region)

Daily Stuffs
India
June 26, 2024

Mein Account wir schon seit 4 Wochen überprüft (((

FurryWave
Switzerland
2 months using the app
February 9, 2024

Everytime it just says "Something went wrong. please try again". This app is not working at all for me and there is no solution found.

Equip Essence
United States
About 12 hours using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support