Reviews (8,269)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

January 27, 2021

I love the products tags for Instagram. Makes the shopping experience quick and easy for my customers!

Wool and Flax Boutique
United States
About 4 years using the app
December 18, 2023

It’s ok

Danshan stuffs and items llc
United States
About 2 months using the app
Meta replied December 21, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited January 31, 2021

The new FB app integration with Shopify is a way better user experience and finally, they combined IG and FB into one app :) It takes a bit longer to setup but worth it

YOSI COLLECTIVE
Canada
About 4 years using the app
Edited November 9, 2020

it's simple and nice very looking it could help in the future for many reasons especially it's combined with Instagram.

Chezena
Lebanon
About 4 years using the app
September 9, 2020

just installed the app, haven't had a chance to explore all the features. I'll get back to you with an update.

Everything Fits
United States
About 4 years using the app
October 27, 2020

We use Facebook and Instagram to promote our business, provide content to our followers, and keep our customers updated on new additions to our Collections.

Travel Dreemzz
Australia
About 4 years using the app
February 11, 2024

DSECF

Sarah´s boutique
Costa Rica
About 1 month using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

December 2, 2020

i hope it goes well. I tried to integrate FB and shopify before and it all of a sudden was "no longer supported." i sure hope that this time goes better

Visionary Foods
United States
About 4 years using the app
March 3, 2021

Great app. I would improve the user experience while creating campaigns but the rest is fine. Segmentation is super acurate.

Happy Crumbles
Colombia
Almost 4 years using the app
March 16, 2021

Can't wait to see all the new features Facebook Shop has in store. The setup was hassle-free, other than the step that wouldn't recognize I already had an Instagram account.

Culture Vulture XS
United States
Almost 4 years using the app