Reviews (8,269)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 14, 2020

Im Still trying to understand the sync, Hopefully this will help grow my business. This is a great feature.

Monno Ceramic
Bangladesh
Almost 4 years using the app
November 1, 2020

Very easy to navigate. This should help me tremendously to grow my business to be successful. Thank you.

Southern Scents Candles
United States
Almost 4 years using the app
December 11, 2020

I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook I used this app to set up my shop on Facebook

My Grandpa's Den Collectibles
United States
Almost 4 years using the app
December 4, 2020

It was very hard to set up Pixels and all ID, but I got help from Facebook Business Support. I have to admit, it's not easy at all.

KOHDU
Sweden
Almost 4 years using the app
November 27, 2020

Nice to have a centralised interphase to manage Facebook, Messenger and Instagram together. Let's get it all connected now.

Juniper House
United States
Almost 4 years using the app
November 17, 2020

I found the app intuitive until it got to the point of setting up a commerce account. The messaging made me think that I already had a commerce account and that it was going to be deleted...not the case. I had to go to facebook and check before I completed this section.

Removable Decor
Australia
Almost 4 years using the app
Edited March 25, 2021

I'm never sure I'm doing the set up correctly. I feel lost most times. there always seems to be a new error

My Store Belles & Beaus
United States
Almost 4 years using the app
Meta replied September 10, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 28, 2020

It was a little bit cumbersome at first, but I was able to figure it out and now I'm excited to get started. I think that this app is streamlined enough to be functional.

Alkebulan Supply
United States
Almost 4 years using the app
September 28, 2020

aiuta molto i clienti a fidarsi di più del brand, è complicato inizialmente da installare ma poi grazie alle indicazioni date diventa tutto più semplice

manumissshop
Italy
Almost 4 years using the app
November 28, 2020

i am trying this out and hope i will help grow our business. and i hope to build up my own audience asap

MYSTEEZ.SHOP
Germany
Almost 4 years using the app