Reviews (4,545)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
March 28, 2025

Obligatoria para un ecommerce

L BY LILO | Vive Brillando ✨
Spain
Almost 3 years using the app
Edited February 12, 2025

5 out of 5, would give 6 if I could!

Discovery Educational
Australia
About 5 years using the app
Edited January 15, 2025

For a $trillion company this is one of the worst apps i have ever dealt with.
UPDATE- Looks like Shopify and Meta auto-synced all discount codes to FB Shops- so all of your Loyalty codes, etc got synced to Meta Shops - why would anyone in either dev team do that?
Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link.
Simply put this ...

Lizzy James
United States
Almost 2 years using the app
April 26, 2025

Great product

Online NZ Signs
New Zealand
Over 1 year using the app
February 9, 2025

Je n'arrive malheureusement pas à vendre via les réseaux Facebook et Instagram...
J'ai pu créer une page Facebook afin de poster mes produits, mais je n'arrive pas à mettre des boutons d'achats sur les produits, et sur Instagram c'est pareil

Ambiance Douceur
France
About 3 years using the app
January 29, 2025

Depuis que j'ai lié mon compte Facebook & Instagram à Shopify, mon compte est bloqué depuis plus de 15 jours sans aucune justification ni avancée dans le processus. Impossible de contacter le support, ce qui est extrêmement frustrant et pénalise mon activité. Très décevant pour une application de cette envergure.

Décoration Bohème
France
14 days using the app
December 31, 2024

Nossa experiência se mostra bem enriquecedora. Para nós tanto o Facebook quanto o Instagram são estáveis e tem trazido mais clientes que o google. Ágilidade, versatilidade, engajamento e abrangência são palavras que descrevem muito bem essas plataformas, pois tem sido fundamentais para nossa exposição.

HOTSHOP The Virtual Shop
Brazil
2 months using the app
Edited March 12, 2025

Welcome to Goldener Wahl, where innovation meets style, and technology seamlessly integrates into your daily life.
My experience with Facebook and Instagram have been very exciting and has been the reason for my success in reaching new customers.

Goldener Wahl
Germany
2 months using the app
October 28, 2024

Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.

The Good Soap
United Kingdom
Over 5 years using the app
May 17, 2025

Nice!

NANO PURSE
Poland
About 1 year using the app