Reviews (9,103)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its easy setup and seamless product catalog syncing, enabling shoppable posts and ads on social media. The integration with Shopify is noted as enhancing store visibility and sales by connecting directly with customers. Responsive customer support is commended for effectively resolving syncing and functionality issues. Merchants report improved visibility and engagement, boosting audience reach and sales.

January 9, 2024

Shopify's Facebook & Instagram integration elevates my store's reach effortlessly. Boosting sales, engaging customers seamlessly.

Urban Zen Outfitterss
Ireland
4 months using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited February 27, 2021

Setting up the FB channel / Shopify was easy and seamless. There are no complaints, very stoked so far! The app is very professional and walks you through the steps necessary to get rollin'.

FLUXX Collective
United States
4 months using the app
February 3, 2021

facile, pratique, efficace, hate de voir la puissance de Facebbok en oeuvre pour la suite de la publicité

Signorina
Belgium
4 months using the app
February 2, 2021

Helping me drive customers to my website for my business through both facebook and instagram advertising

Cullen Wayne
Philippines
4 months using the app
January 26, 2021

I am using this app & it's been helpful so far. Although the tools can have more features to edit products & see analytics too

Snappy Gate
United States
4 months using the app
Edited March 17, 2021

Nice and easy to use. Everything was straight forward and well worded and understood. Nice easy point and click options.

EmmasatOxford
New Zealand
4 months using the app
November 26, 2020

Per ora si è installata senza problemi, ancora non l'ho usata quindi migliore e più amplia descrizione del mio approccio la potrò fare solo in un secondo momento. Grazie

eco gioia
Italy
4 months using the app
Edited February 2, 2021

I am changing my review to 5 stars because apparently, things got much better now. A few months ago I got conflicting information from the support representative, and I had to dig a lot on my own, and it was an issue on the app side, and lack of proper description on allowing checkout at facebook or on shopify. We are pass that and the current upgrade works great.

Sauipe
United States
4 months using the app
Meta replied October 14, 2020

Thank you for taking the time to share your feedback and experience. The Facebook app is designed simply to create a connection between Facebook and Shopify to sync your products should you want to promote them via Facebook Pages, Instagram, or Marketing. While the app itself would not cause orphan pages, I'd be more than happy to go through your store with you to help identify what may be causing this issue. I'll be following up by email shortly to discuss next steps. - Veena, Shopify Support

February 12, 2021

use esta aplicacion para ayudarme a hacer ventas y promocionar mis productos para poder tener una estadistica mas precisa de lo que les gusta a mis posibles clientes.

goltextil
Peru
4 months using the app
Edited October 28, 2020

Es bastante intuitiva, me parece que esta hecha para facilitar los procesos de manera muy eficiente. Buen Trabajo

GABO&GORDO STORE
Spain
4 months using the app