Reviews (8,273)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
Refine
-
By rating
It was pretty simple to set up for someone who is not super tech savvy. Instructions were straight to the point.
Changing this review to 4 stars. The issue was taken care of by Robyn in support. It seems the app works, the issue is with Facebook which is very difficult and glitchy to setup. Following Robyn's directions, I was able to get it to work. I give the app 4 stars because I find FB problematic to deal with. This is not the app's fault. If you have trouble accept the offer of support from Shopify and it should work. ORIGINAL REVIEW: App shows in my products as available channel but on my business FB page I see NO products in the catalog. I gave this a few days to possibly load, but it just is not working. I used this app before and it disconnected often. Until this is fixed, it is useless!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your products to sync with Facebook. I'm going to take a closer look at your account and send you a direct email so I can open up the lines of communication and help you get set up properly.
Robyn | Shopify
Used this app to help me with my store online. It helps me keep things in order and helps me plan my strategy for selling
Really easy to setup. Few click and then your are ready to go. Until now a happy customer. Looking forward to experince the next steps.
I have no complaints, app is great. easy to use, helps me marketing customers via facebook a lot easier than before.
I used this app to connect my store to Facebook. It was easy and intuitive. Few steps would be nicer
connecting to facebook seemed pretty straight forward. I would highly recommend it but do make sure you understand and are familiar with the setup on facebook side. It can be overwhelming.
I was surprised to find this app in place of a step shown in the fb screenshots. The original screens included a form field for the Pixel ID. Now, there are many steps and lots and lots of privacy notifications.
Trouble accepting terms of service bc of undisclosed privacy settings Hope it gets resolved soon with an explanation
This set up was very user friendly and easy to understand. I am kind of computer challenged, so that is very important to me.