Reviews (8,273)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 24, 2020

Pretty good seems to be there. Why they ask me before I have used it seems rather a waste of time honestly.

Uppingham Fine Foods
United Kingdom
Over 3 years using the app
March 25, 2021

i use this app to help advertise and expand my business within the social media community and invite everyone to join the Kulture.

BossKultureApparel
United States
Over 3 years using the app
September 28, 2020

It was not at all clear if I had finished the set up and if this meant the FB store was set up. Happy to discuss further of required.

Gold Pantha
United Kingdom
Over 3 years using the app
Meta replied September 29, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

October 21, 2020

Initial setup was fairly quick and smooth, yet some of the data imported was from non-existent items. Deleted feed and reloaded data, and this time worked perfectly with no issues.

ArtsyDoors
United States
Over 3 years using the app
October 12, 2020

I am struggling to get my Instagram account egret_canada store attached. It might be something to do with being Canadian though

Egret Lab Canada
Canada
Over 3 years using the app
Meta replied October 13, 2020

Thank you for taking the time to leave a review and share your experience. I'd like to learn more about your Instagram connection issue to help you with setup. I'll be sending you an email shortly to discuss. - Veena, Shopify Support

February 23, 2021

I used this app to help me link my shop platform to Facebook. I really like how easy it links to all the relative shop links already built in my platform. It would be great if it went even faster.

tagla
United States
About 3 years using the app
March 3, 2021

With the new update, integration with my Facebook business account is streamlined. However, some adjustments have to be made.

Angel's Organics: Hair and Skin Care
United States
About 3 years using the app
Edited December 9, 2020

good to have it. guided tour, Instgram + Facebook in one app. I only can repeat myself: good to have it, especially guided tour.

ULI Form
Germany
About 3 years using the app
Edited October 19, 2020

Easy to configure but when the products are integrated in Facebook shop, it displays all sorts of products, even the ones which are not available and are out of stock. How do i fix this?? Any help will be appreciated. thanks

PickyPicks
Pakistan
About 3 years using the app
September 12, 2020

There was a little trouble getting everything set up, but now that it is, everything is running smoothly! I use the Facebook channel to display our products on our Business Facebook page, then to purchase customers are redirected to our webstore. We have always gotten a high amount of leads coming in from Facebook and this just increased it and raised conversion!

Lulu Games
United States
About 3 years using the app