Reviews (9,133)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of setup and the boost in business visibility and engagement these apps provide on social media. They highlight the seamless integration with Shopify, efficient product catalog syncing for shoppable posts, and user-friendly design that facilitates in-feed purchases. While customer support experiences vary, many find it responsive and helpful, especially with syncing issues. The apps are also valued for their sales analytics, helping refine marketing strategies.

Edited February 17, 2021

Thanks for your help in helping me setting up this facebook channel! Particular thanks to Kelvin which found my issue

Allmyketo
France
4 months using the app
Meta replied February 17, 2021

Thanks for sharing your feedback! I've taken the time to check your ticket history, and it seems our support team has reached out and resolved your Pixel issue. I'm sending you a follow up email now! I look forward to your reply. - Abdalla, Shopify Support

March 25, 2023

doesn't make sense! It keeps saying:

"Each asset is already associated with a different shop. Please disable one to proceed."

with no option to proceed. No phone support. Nothing.

PIYOGA
United States
About 4 years using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

September 2, 2023

get going good

D.I.Y E-BOOKS
United States
4 months using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

January 25, 2021

I use this app to run my candle business. I love how easy it is to manage my store and run ads through Facebook.

aromahomeco.
United States
4 months using the app
Edited March 14, 2021

megusta mucho facebook porque tenemos la oportunidad de desarrollar nuestro negocio y conocer mas personas

Aironay
United States
4 months using the app
April 1, 2021

instructions very easy! I would recommend the Facebook Channel be used for all Shopify accounts. Go for it!

Patriot Sisters Of America, Inc.
United States
4 months using the app
September 1, 2023

jnpiounnbinouj

Grann Manle
United States
4 months using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
[Meta Support].

August 14, 2023

So far so good, just started as new business and new company. Hope it'll gong to be smooth. Overall, I'm glad for the service.

Dunya Vitamins
United States
4 months using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

February 14, 2023

tiện dụng với tất cả, tôi nghĩ như vậy, đó là nhận xét mang tính cá nhân không đại diện cho tất cả.
nó cũng làm khó tôi khi sử dụng

Nhà thuốc Dương Hoàng Kiên
Vietnam
4 months using the app
Meta replied May 4, 2023

Chào bạn!
Cảm ơn bạn đã dành thời gian để lại đánh giá và chia sẻ kinh nghiệm của bạn với chúng tôi. Chúng tôi đánh giá cao việc nghe từ khách hàng của chúng tôi!
Cảm ơn,
[Hỗ trợ meta].

March 15, 2023

$$$$$&&$$$$$$$$$$&&$$$$$$$$$$$$$&$$$$$$$$$$$$$$$$$$$$$$&&$$$$$$$$$$$$$&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$&&$$$$$$$$$$$$$&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$ $$$$$$$&$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Manifesting
United States
4 months using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].