Reviews (9,135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of setup and the boost in business visibility and engagement these apps provide on social media. They highlight the seamless integration with Shopify, efficient product catalog syncing for shoppable posts, and user-friendly design that facilitates in-feed purchases. While customer support experiences vary, many find it responsive and helpful, especially with syncing issues. The apps are also valued for their sales analytics, helping refine marketing strategies.
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It was a little confusing, but it got me to where I needed to be with this sales channel. Hopefully it does not change again.
Thanks for sharing your feedback! I'm glad to hear that you were able to finish the setup. I wanted to share some useful resources with you! I’ve sent out to an email to you and hope to hear back from you. - Abdalla, Shopify Support
Usei o aplicativo para configurar a conta, Para o iniciante poderia ser mais explicativo passo a passo.
This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating the asset is already connected and to go to my commerce manager. Commerce manager in one place is stating it is connected and in another that I have been rejected for the (who knows how many) times. I spend hours every week on this trying different things to connect and there is no one to contact and they do not message you back. It is frustrating, because I would really like to spend time elsewhere. I have an LLC and have been selling online for over 18 months with my website. I am still not authorized or verified on FB or IG. Do not waste your time on this and stick to your website and email list as much as you can.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I think the overall set up process was relatively easy and the templates were very helpful. I would recommend the service.
easy to use, hope it bears some fruit.
i dont understand why my posts on Facebook fail to reach all of my friendship group
I like the app, it's very user friendly and helpfull...............................................................................................................................................................................
Excelente! Serviço completo de integração, facilita muito as vendas e propagandas
Foi muito fácil de configurar com o facebook e instagram. Eu achei que ia demorar muito pra configurar mas foi bem rápido e fácil.
Easy to install. Haven't used yet. Took a little while, but was very self-explanatory and simple. Can't wait to get started.
I am still learning, so really not sure how to rate it just yet. I love Shopify and Facebook, so I am sure it will be great!