Reviews (9,109)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and customer engagement on Shopify. They appreciate the straightforward setup and seamless syncing of product catalogs, enabling shoppable posts directly on social media. The integration enhances the shopping experience and sales, with valuable sales analytics to optimize marketing. Merchants also praise the user-friendly performance and quick, effective customer support.

July 2, 2024

No es tan facil de entender para los queno somos expertos

9010wear
Mexico
Almost 3 years using the app
August 15, 2024

horrible to set up

Shoebuddy
United States
7 days using the app
Edited April 28, 2024

I have been trying to set it up but it's not working the business portfolio and terms of service are not opening

Suushifa supplies
Kenya
7 days using the app
April 11, 2024

Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works

Boujii Desirez
United States
7 days using the app
December 15, 2024

sehr komplex und undurchsichtig.

Chi Chi
Germany
32 minutes using the app
February 14, 2024

This is the worst app ever it never connects to the store even after trying 100 times

yoga-vear
United States
27 days using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 17, 2024

Unable to use this app with my store

Znvia
India
About 1 year using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 28, 2024

My products are not showing up on my Facebook or Instagram

Nullitygear
United States
About 1 month using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 4, 2024

poco intuitiva, no deja nada a la personalización

Mickô | Cosmética Vegana a base de hongos medicinales
Spain
8 months using the app
August 22, 2024

I dont like how you NEED a facebook account and cant just use instagram

Packed Protein
Canada
31 minutes using the app