Reviews (8,273)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited January 5, 2021

Took a while but we got there. Pretty complex if you don't know what you're doing! I haven't got past set up yet but time will tell. So fat it seems pretty good for a free App. Facebook Shopping is ready to roll but If you have a brand new Instagram account you'll need to spend some time making it active and popular before before you can connect.

Board Store Skateboard Shop
United Kingdom
About 3 years using the app
February 9, 2021

J'ai galérer un peu au début mais j'ai finis pas résoudre le problème et je suis satisfaite. Mais je vais pouvoir faire les pubs. merci

YVUANDY
France
About 3 years using the app
January 12, 2021

pretty easy on Shopify side, extremely complex getting my Facebook ads manager to be in order. thanks guys

CHAPEL
South Africa
About 3 years using the app
October 18, 2020

i used this app to help me market my business. its really easy to manage and navigate, im looking forward to do more with this app to get my business going.

Jean Oriol
United States
About 3 years using the app
November 28, 2020

It is good, but at the end it´s a little confusing when they tell you they will delete your old account... I thought you´re going to delete my WHOLE FACEBOOK ACCOUNT. You should put a message like "Don´t worry, you will still have your FB account, contacts, blah blah blah" :) Thanks!

fragileartandhelp
Mexico
About 3 years using the app
Meta replied November 29, 2020

Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any other suggestions or further details you'd like to share as feedback. - Anna, Shopify Support

October 1, 2020

Pretty easy to use even though I'm not sure i understand it all. It's done by itself which is better for me.

Yazah
France
Almost 3 years using the app
December 22, 2020

Straight forward once you know all the steps to integrate. Would be great to have Instagram as well enabled in this region

Ted Baker London - Kosovo
Kosovo
Almost 3 years using the app
September 28, 2020

not difficult to set up but I do have a concern regarding some products with multiple images not uploading correctly that I'm hoping someone can assist me with.

Something To Wear
United States
Almost 3 years using the app
Meta replied September 29, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

September 29, 2020

hoping this app will help generate more sells to help grow my business and get our name out there in different areas

Allie Raye
United States
Almost 3 years using the app
December 12, 2020

The app was great, it's facebook's marketing system that is confusing. I am a small business owner trying to do my own marketing. I read through the explanation of how to build an audience and then convert but It would be great if there was a little more information like after how many sales or impressions should I start conversion ads.

Flatts and Sharpe
United States
Almost 3 years using the app