Reviews (8,272)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

December 4, 2020

It's smoother and a little easier to use but there is some navigational issues I don't care for but I still think it's better. Once you find the guides and suggestions it makes life a little easier.

Weege Music
United States
Almost 3 years using the app
September 11, 2020

Absolutely love the app, setting up an online store has never been easier! Time consuming, but definitely worth i!

Little Monster and Co
Singapore
Almost 3 years using the app
January 29, 2021

easy to set up and it makes my business be exposed even more through my social media channel. I don't have to have huge following to be able to add link to it.

Irrelevant Society
Australia
Almost 3 years using the app
Edited November 22, 2020

takes a little time getting through the clicks... for beginners like me I wasn't sure I was doing everything correctly. maybe adding a description or automated pop up explains things as you move along the process of connecting instagram/facebook and Shopify stores would help.

SicWicks
United States
Almost 3 years using the app
November 20, 2020

I don't know enough yet because I just signed up for this feature. Perhaps if you ask me in a month, I'll have an opinion.

Bob Enyart
United States
Over 2 years using the app
October 13, 2020

it was easy to use, But i wasnt exactly sure what i was setting up. For example, how or where my ad was being presented on Facebook.

BirdsongElectronics
United States
Over 2 years using the app
Edited November 28, 2020

The setup was relatively smooth, and easy to manage products. I had some issues where my Shop tab and my products were not appearing on my Facebook page, but Shopify Support was very friendly and helpful.

MIMI
Germany
Over 2 years using the app
Meta replied November 26, 2020

Thanks for sharing your feedback! I’ve sent out to an email to you to discuss this further. I hope to hear back from you soon. - Abdalla, Shopify Support

September 28, 2020

It really helps you to get setup the only problem I have is understanding everything. It is a lot to learn!

THE JAZZI SPOT BOUTIQUE!
United States
Over 2 years using the app
January 8, 2021

De app werkt heel mooi ! soms is het wat lastig om producten goedgekeurd te krijgen terwijl ze in orde zijn ! verder perfect!

Dailysweets
Netherlands
Over 2 years using the app
September 25, 2020

It was helpful to use the Shopify app store to connect Instagram and FB pages to our online store. It was tough to get through the T's and C's part though, working through it.

Brutal Buddha
Hong Kong SAR
Over 2 years using the app