Reviews (9,160)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

January 24, 2025

Meta is always changing for the worse everything.
Please, make a streamlined experience for advertisers and engineers.
The experience with your business products is pure nonsense.

AGÜITA
Spain
About 1 year using the app
December 27, 2024

This is my fifth attempt to set up Facebook and Instagram for my Shopify site, and once again, it hasn’t been successful. The lack of support from Meta is truly disappointing—how can such a massive organization not provide proper assistance for its users? They expect us to invest in ads for marketing, yet we can’t even get our shop set up correctly. Our products are ready to sync and publish, but without adequate support, the process is unnecessarily frustrating. I can't see how we’d feel confident putting money into their ad platform when the basics aren’t working.

Spectrum Coffee
Australia
16 days using the app
January 9, 2025

Really bad after installing it my pixel is double counting my sales number

India shopping
United States
Almost 2 years using the app
December 5, 2024

My FB Shop verification has been under review for over 2 months!

Mountain Attitude Designs™
United States
Over 4 years using the app
November 19, 2024

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

URGO Beauty
United States
Almost 5 years using the app
November 15, 2024

such a slow service for reviews and when click on GET SUPPORT.. the meta pro team doesn't even know what they are doing and talking about. I just had a word with the META PRO TEAM and i was explaining her something and she started explaining me something which completely useless and doesn't even require that kind of information.

Please fasten your reviewing process and have proper experts in the team who can understand the query and answer accurately and precisely.

Life Goods Co
Canada
5 months using the app
January 18, 2025

It does not get connected without code. What is the purpose of automation when i need to enter code

Dinehaul
India
2 months using the app
January 29, 2025

nothing works, and i can't log in to get help. Rubbish.

DR GUS nutrition
United Kingdom
About 6 years using the app
January 5, 2025

not user friendly when having issues.

Busy Mom Designs
United States
About 2 years using the app
January 13, 2025

I am really disappointed as my Shopify account cannot show the catalogue in social media, Facebook and Instagram. It is under review for more than 4 weeks and I do not get any support.

Veneris & Co Jewelery
United Kingdom
27 days using the app