Reviews (8,714)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.
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Facebook & Instagram Meta Business was very easy to install on my Shopify account. I will be able to market my Original Tigress Pet Shop easily through my Social Media Channels.
Once you can get hold of a human the support is second to none. Getting connected to a human being was almost impossible but once I worked out how to get real life support the help I got was 5* and I got everything sorted. Thank you Dennis and Elizabeth!
Local pickup is not working. My account always says it needs to be connected but when i go in, its connected. Products always hidden from the shop
Shop hasn't been working for 6 weeks, now it's black friday. No support. We give meta 500k a year in ads. Shameful.
My Experience with Facebook & Instagram
I've used Facebook and Instagram for years, and both are great for staying connected and sharing content.
Facebook is excellent for keeping up with friends and groups, but it can feel cluttered and overwhelming at times, with too many features and ads. Privacy concerns also pop up occasionally.
Instagram is perfect for visual content and following creators, though the algorithm often favors ads over posts from people I follow. Overall, both apps are user-friendly, but improvements in privacy and ad balance would be appreciated.
While both platforms are valuable, Facebook excels in community-building and storytelling, whereas Instagram focuses on visual appeal and influencer-driven marketing. For SIANA AVENUE, leveraging both platforms with a tailored approach—Facebook for storytelling and targeted ads, and Instagram for brand aesthetic and influencer partnerships—could create a well-rounded social media strategy.
Before I can tag my products in facebook and instagram.
I do the same process of uploading photos and information in shopify as before.But now I can not tag my products at all. I need help.
I think this a great service and it's helpful it's all linked together in one place... making it easy for someone like me, who doesn't have much experience and not very tech savvy.
I would like more IG specific - direct IG tools. IG will be my marketing tool and where my ads and visiblity will be. Always having to go through and deal with FB first, in my case was unecessary.
It has been very difficult to connect my store. Once I did get it connected, I still get errors, and constant wanting verification. I tried submitting what I had and then it gets rejected, no way of getting in contact with anyone at all.
My FB Shop verification has been under review for over 2 months!