Reviews (9,163)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

Edited November 11, 2020

It was very easy to set up and get everything connected. looking forward to learning more and see all the new features.

onlineforyou.shop
Canada
10 months using the app
September 8, 2020

I am so happy to use this App to make my business grow up .I am also glad to know how it does and I promise I'll be nice if it help my Business grow Up better.

good shopping shop
United States
10 months using the app
September 1, 2023

Excellent service. A++++++

Monahan Papers
United States
10 months using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

January 21, 2021

I use this app to help me effectively get products in front of customers with clear steps to then make a purchase.

Sleepless Jack Design
United States
10 months using the app
February 26, 2021

Connecting the store with facebook is super easy and it takes 5 minutes of your time. 100% Recommended!

Planthia
Spain
10 months using the app
September 26, 2020

I enjoyed that it was very clear and that it was very quick to go threw. Please keep doing the same guys great job!!

shadyshadesofficial
Netherlands
10 months using the app
January 6, 2023

I can't install the app properly small app have better customer service.... 48 hours to have a reply ?

BRUT Clothing
France
10 months using the app
Meta replied January 6, 2023

Hi There!

Shawn here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need. If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience

Thank you!

Shawn

October 22, 2020

Great process! Very easy to go through. It is organized in a way that makes it simple to understand.

Naderra's
United States
10 months using the app
April 7, 2021

It started out fine until I got to the account manager and had some trouble, but looking into it now.

STxG
United States
10 months using the app
July 1, 2024

Recurso muito bom, esta ajudando muito !

DeFranco.Store
Brazil
2 months using the app