Reviews (9,164)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.
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I'm using the Facebook channel to bring my products to Facebook, and Instagram with one click. it does help a lot to save time and money.
Thank you for leaving a review and sharing your feedback. I'll be following up via email to see if you have any further comments you'd like to share about your experience. - Veena, Shopify Support
I used this app for the Facebook setup on Shopify and it was very clear and easy to follow instructions. Thanks
I like how I can build my site. I would prefer easier steps to help build my confidence using the app
Hey! Thanks for your review - we're always looking for ways to improve the app, and any feedback can go a long way in making the app easier to use for everyone. I've sent you an email with some resources to look over - if you have any questions, please let me know!
- Jake, Shopify Support
This App is a complete nightmare to set up. It was way better, when you only had to fill in your facebook pixel id and everything was done. But now this app is required and only has errors. Every time i try to connect my facebook account with the "Connect Account" Button, it reloads the site and nothing has changed.
No Support, they just ignore me. I worked until 4am every night and now this bloody error has destroyed everything, can't use my pixel anymore because of this.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
I tried to connect my Shopify to my Facebook several times. In the end, Shopify messed up my Meta Business account and I got permanently blocked there, and I have no idea, why. Had to create a new fake FB account, ironically that works perfectly. But my original personal account is broken now, with no way to fix it, I cannot even contact the support anymore.
Hi there!
Ashley here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook channel app. I will be reaching out to your shortly through email so we can look into this.
I look forward to chatting with you!
Ashley | Support Shopify
Its pretty self explanatory I enjoyed the accessibility. The First Time I attempted to connect FB and Insta profiles to my store it was a hassle to say the least this time around it was very user friendly.
it's great app, thank you for creating this app, I have integrate my web with my instagram and it boost my sales
Fantastic love how it links with my online store seamlessly. Very easy to set up and a great way to retail
I used this app to connect www.straightwaystore.com to our Facebook Business Manager account. The setup was very easy to follow.
I am trying to install the app but first I was not able to connect my facebook page to my Shopify website. I decided to delete the app and download it another time, but when i am trying to download the Facebook app again it says that the page doesn't Excist. Can someone help me Set up my Facebook app in Shopify Please?
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify