Reviews (9,164)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

October 4, 2020

I did use it but still didnt change the speed... :-/ I dont know how to improve it...I might be hiring an expert to do so.

TheAtypicalProject
Spain
Over 1 year using the app
Meta replied October 5, 2020

Thank you for leaving a review and sharing your feedback. I'd like to learn more about your experience and what you are hoping to achieve using the Facebook app in order to better support you. I'll be emailing you shortly to discuss any comments or questions you have. - Veena, Shopify Support

November 28, 2020

Abbastanza semplice, purtroppo chi non ha molta praticità con il pc incontra delle difficoltà ma alla fine ci sono riuscita con sucesso

lovelidog
Italy
Over 1 year using the app
November 23, 2020

Aplicativo muito interessante para aumentar as vendas dentro da minha loja. Excelente app e muito intuitivo para mexer.

eletropage
Brazil
Over 1 year using the app
February 2, 2021

This was very easy to set up no problems. You could shorten what you want people to say in this box to continue.

Providence gold silver and accs.
United States
About 1 year using the app
Edited December 22, 2020

I use this app to sale product and expand my brand. The guidance from this app has been a big help to my brand.

BlessTheDrip
United States
About 1 year using the app
September 3, 2020

The setup has been seamless. The user interface is makes for a better experience vs the Facebook Business Manager.

Trips and Trinkets
United States
About 1 year using the app
May 26, 2022

I am facing a problem with the pixel, I am not getting the correct events and event parameters in my Facebook Event manager. E.g Facebook Showing 3 purchases but in reality, there are zero purchases and also showing zero conversion value for some orders.

Garvili
India
About 1 year using the app
August 23, 2023

All of my Shopify products had became grey and I was no longer able to tag any of my approved products on my IG posts

madebymashumaro
Canada
About 1 year using the app
Meta replied August 25, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

Edited December 22, 2020

This facebook advertising tool is amazig and self explanetory! I want to share advise though, make sure you create a shopfy account first before adveertising on Facebook! Because they teach you how to set up ads as well! go to overlo for free lessons. 33 short lessons!

qualiaproducts
United States
About 1 year using the app
March 4, 2021

I will be using this app to help me with the marketing on my online store. Connecting to the channel was very simple.

Top Trending Online
South Africa
About 1 year using the app