Reviews (9,165)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

January 28, 2024

cannot install, always error. reported this with meta but no response and they kick me back to shopify. shipify kicked me back to meta again.

Precious Peanuts
Australia
9 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

December 15, 2020

i like this, is perfect i used this forever this is very inteligent and criative this makes life easier for us who work with digital marketing

karolita
Brazil
9 months using the app
May 8, 2023

I can't connect to the Facebook and Instagram stores successfully, and the support is useless. When I seriously emailed meta, I never got a reply. I created a work order consultation many times, so no one replied to me?

Hisdern
Hong Kong SAR
9 months using the app
Meta replied May 11, 2023

Hi There!

Thank you for taking time to leave a review. We apologize that you have not received a reply to your inquiry and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 22, 2021

I used this app for help me grow my business! Thank you Facebook! It gives many possibilities and options! Amazing!

Bow Meow Pets
Bulgaria
9 months using the app
November 9, 2020

2 clicks & it was completed. It was an extremely easy process to do. Totally recommend it. A lot easier than Google to use.

Bay Park Photos
Australia
9 months using the app
December 31, 2020

set up very easy, I will review more after I use it. The APP is already there. I think it is very good.

Frontier Wholesale Outlet
Canada
9 months using the app
February 8, 2024

I have everything set up and i keep getting this message Facebook & Instagram has not been set up. Finish the remaining steps to start selling on this sales channel. And when I try to do this it will not let me submit. Very frustrating

UpCycle Couture House
United States
9 months using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 15, 2020

The experience was great, for the most part straightforward. Just very crowded as far as everything being on one page

Houzz of Gemini, Beauty Bar
United States
9 months using the app
Edited October 15, 2020

I literally thought I was going to have to hire someone until this shopify app was updated. SO easy. Thank you

Hella Clean Candles
United States
9 months using the app
September 28, 2020

La configuración es fácil y rápida con lo que se puede hacer todo de forma automática y además todo es super intuitivo

allXgamers
Spain
9 months using the app