Reviews (9,172)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

Edited January 10, 2021

yes the app is amaxing thankyou very much absolutely amaxing perfect thankyou thankyou thankyou thankyou thankyou

Before dishonour
United Kingdom
5 months using the app
November 29, 2023

great management!

snappdude
United States
5 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

February 21, 2025

ich habe die App nach anweisung installiert und wollte mein Facebook verknüpfen wenn ich auf Connect Account klicke es tut sich nichts. ich habe die App deinstalliert und wieder installiert + cache gelöscht, tut sich immer noch nichts. mein shop hat kein Password und mein plan ist Basic
support von meta zu erreichen ist wie alsob man in der Wüste verloren ist!

AuraGods
Germany
February 21, 2025

Your UX is garbage. I can't find anything as instructed

CROWN MOTO
United States
Edited March 27, 2021

When I follow other fb ads course it took me a while to understand but with shopify apps it is very easy to follow.

giftsmaze
Singapore
5 months using the app
February 23, 2021

It was easy to set-up, user-friendly. There were no issues with connecting social platforms and catalog

The 7th Avenue
Australia
Over 4 years using the app
Edited October 4, 2020

I am launching new business will review after a positive experience. This will be honest and accurae

bambootuner
United States
5 months using the app
September 16, 2020

Me gusta mucho la forma como me ayuda esta aplicación. espero signa avanzando para ofrecer mejores servicios a mi tienda y a mi plataforma.

Snoccio
United States
5 months using the app
June 30, 2024

Recomendaria pasos más personalizados y seria de gran ayuda poder contactar con facebook por telefono en caso de algun problema para poder dar una solucion más precisa.

Zarela.es
Spain
About 1 hour using the app
November 15, 2023

get orders but payments are not captured.

Western Soul®
United States
Almost 5 years using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support