Reviews (9,175)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

Edited January 31, 2021

The new FB app integration with Shopify is a way better user experience and finally, they combined IG and FB into one app :) It takes a bit longer to setup but worth it

YOSI COLLECTIVE
Canada
About 4 years using the app
January 29, 2021

I just connected my store to FB, so far so good! I'll follow up with more information once I'm up and running for business, but the integration was easy! Thank you!

Aquire.d
United States
4 months using the app
February 19, 2021

I used this app to help me scale my business and learn about the platform better. thumbs up for this channel

Infinite Blast store
Philippines
4 months using the app
Edited November 9, 2020

it's simple and nice very looking it could help in the future for many reasons especially it's combined with Instagram.

Chezena
Lebanon
About 4 years using the app
January 15, 2021

facebook has been super helpful! The pixel installing was super easy to do. Big thanks to shopify and facebook for having this app, it's super useful.

Woofy
United States
4 months using the app
December 28, 2020

it was a bit tricky at first as i could not locate my initial business manager but then i managed it

Giftbox Trend
United States
4 months using the app
January 13, 2023

Meta admittedly flagged my business page in error and reinstated it however my personal was also flagged and they never reinstated it! I have spent 2 years now trying to get my app channel to connect to my Facebook properly and to no avail! It’s cost me hundreds and lost me sales! They’re permanent restriction of my personal page and refusal to dig into why it was falsely flagged in the first place is causing me money still!

KrownDolls
United States
About 4 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

July 1, 2024

it's great!

SPACESW
Japan
About 1 hour using the app
November 24, 2023

Well, very simple and straightforward.

Gold Life Fitness
United States
4 months using the app
Meta replied December 1, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 14, 2020

easy to use and has helped grow my business from the ground up. The user platform was simple, informative and easy to use.

MissyAthletics
United States
4 months using the app