Reviews (9,175)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

September 9, 2020

just installed the app, haven't had a chance to explore all the features. I'll get back to you with an update.

Everything Fits
United States
About 4 years using the app
April 6, 2021

I used this app to sell my products, to do marketing for my store and increase the sales.
With this aplication I hope that my products are better known.

Ay Caramba Store
Chile
4 months using the app
April 9, 2021

The app made everything very easy. It was very simple and there was very little decision making involved. Point and click.

A Necklace For Me
United States
4 months using the app
September 19, 2020

this is the best app that connects instagram shop to my shopify.. it was all very limited due to my location which is Indonesia. But now its all good. Thanks a lot!!

SAMAPURA
Indonesia
4 months using the app
December 30, 2022

I can no longer use my Facebook with my Shopify store. Why is that happening? If I can get some help that would great.

E-monae Jewels "LLC"
United States
About 4 years using the app
Meta replied December 30, 2022

Hi There,

Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Aaron

Edited October 5, 2020

very good application, I really like it, makes it easy for me to integrate with Facebook, and I'm waiting for Instagram shopping, hope it can be fast

HSF Eyewear
Indonesia
4 months using the app
February 11, 2021

nice product for add platform.......................................................................

The Club Factory
India
4 months using the app
October 27, 2020

We use Facebook and Instagram to promote our business, provide content to our followers, and keep our customers updated on new additions to our Collections.

Travel Dreemzz
Australia
About 4 years using the app
December 31, 2023

Show me other channels that are for sale. Thank you very much.

Boomer Shock
United States
4 months using the app
Meta replied January 5, 2024

Hi There!

Thank you for taking time to leave a review and your feedback. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited September 27, 2020

It took me less than 15 minutes to set up my Facebook shop, Instagram shop and my Facebook Ad manager inside of Shopify. This is a breeze. Unlike the earlier Facebook Shop that wanted me to edit all my product titles to no more 100 characters, this app approved all my products which are set up to 125 characters. I love it.

FRAGFRE®
United States
4 months using the app