Reviews (9,178)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

September 28, 2020

aiuta molto i clienti a fidarsi di più del brand, è complicato inizialmente da installare ma poi grazie alle indicazioni date diventa tutto più semplice

manumissshop
Italy
Almost 4 years using the app
October 27, 2020

Used to help promote my shop on both Instagram and Facebook. Just wish it could help fix the bot for approval of products!

Le Dragon Argenté
Canada
4 months using the app
November 28, 2020

i am trying this out and hope i will help grow our business. and i hope to build up my own audience asap

MYSTEEZ.SHOP
Germany
Almost 4 years using the app
Edited November 20, 2020

Just now getting setup but it seems excellent. Super easy to get setup and looking forward to putting it to use and getting the webpage in front of alot more people

Mega Bite Baits LLC
United States
4 months using the app
February 2, 2021

Very Very good experience !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Althea Care
United States
4 months using the app
September 26, 2020

I used this app to setup store for my custom printing business using shopify application. it was very easy.

3CC MASKS
United States
4 months using the app
September 20, 2021

I've been trying to reinstall FB and I'm getting the same error message - "this page can't be loaded right now"

PoochieBoots
United States
Almost 4 years using the app
Meta replied September 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting the Facebook Channel connected. I'm going to look into this further and follow up with you in an email to open up the lines of communication here to see how I can help you.

Robyn | Shopify

February 14, 2021

Have never used facebook business manager before, but Shopify made it so easy with step by step instructions!

Everyday Cozy
United States
4 months using the app
Edited December 10, 2020

I am finding this extremely difficult to set up - the matter is still not resolved and because the issues are at the Facebook end, Shopify support is unable to fix. Update - Well, Facebook now connected but Instagram rejected .... worth neither the time nor the effort trying to fix - delete the one star. Update 2 - Facebook now disconnected with this message 'Something went wrong when attempting to connect your business manager. Please try again later.' Issues with this App are still not resolved

Alicia Mai
United Kingdom
Almost 4 years using the app
Meta replied November 7, 2020

Thanks for sharing your feedback! I can definitely understand how frustrating that may be. In that regard, I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 2, 2020

I used this app to set up my business on Facebook. I was actually dreading having to do this. I'm blown away at how fast the entire process was. I'm quite pleased.

A Sumptuous Boutique
Canada
4 months using the app