Reviews (9,180)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

January 11, 2021

very useful, can connect our account of shopify and facebook, shopify and facebook, runs the marketing well.

AICA ITALY S.R.L.
Italy
Almost 4 years using the app
November 2, 2021

TERRIBLE app. Always has a problem! Can't log in, can't do anything with this app at all! I wish Facebook didn't exist!

City Phrases
United States
Almost 4 years using the app
Meta replied November 4, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with connecting the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

April 9, 2021

I am very new to this app. I am using it to help me with my store. So far so good, I look forward to tell you about the results.

Cillas General
United States
4 months using the app
December 8, 2020

This is a lot easier to use than the old facebook business manager. I am still learning how to optimize it and my instagram keeps dropping off but it is still easier to navigate.

Plant Bro
Canada
Almost 4 years using the app
Edited February 9, 2021

Quiero usar esta aplicación para lograr un alcance mayor de ventas con mi sitio web y con la ayuda de Facebook puedo lograrlo.

Mora Iluminación y Armonía
Colombia
Almost 4 years using the app
September 16, 2020

Moving through both companies was easy and quick .Facebook has grown so much and I love being able to do my business work alone because it is simple and easy.

La Sirena
United States
4 months using the app
October 13, 2020

the setup was fast and easy, it is user friendly and very helpful, i hope more to come with this channels

Duets jewel
Israel
4 months using the app
April 1, 2021

It is Good, but keeps getting disconnected. Helps bring sales to the store and all. Not to bad, just the disconnection needs to be fixed

Easytakes
India
4 months using the app
Edited December 16, 2020

ggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg very good

Jully Shop
United States
Over 3 years using the app
October 28, 2023

Easy to use.

Peachlyjr
United States
4 months using the app
Meta replied November 3, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support