Reviews (9,180)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

September 14, 2020

long process also kind of confusing. Things wasnt organized to easy help set up the facebook store. but I would recommend it to people in near futrure

Generations Clothing LLC
United States
4 months using the app
December 1, 2023

Items constantly in violation of meta policy for no reason. I'm so done with this app.

Nyteez
United States
Almost 4 years using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

January 11, 2024

great

Vinst Lagom
United States
4 months using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review.
We appreciate hearing from our customers!

Thank you,
Meta Support

June 27, 2024

goed

STFashion
Netherlands
15 days using the app
December 17, 2023

Terrible. Really went downhill. Majority of my products are flagged for "missing size" and will not tag, when they do have sizes and are entered perfectly. Was never like this before. Huge disappintment.

Makenna’s Threads
United States
Almost 4 years using the app
Meta replied December 21, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

Edited October 4, 2020

It was very easy to setup however I had some items that were unable to be published however I believe that this was automated so I won't knock a start for that. I've reached out to the support team and I'm confident that they'll be able to help.

Upcycle
United States
4 months using the app
January 2, 2021

It's a lil difficult to start, but finally i could set up!. Deffinetly, it brings to me a new way to sell products to my costumers

Mi Espacio de Trabajo.Online
Spain
4 months using the app
January 2, 2021

Took a minute to figure out how to set up. But overall good. Trying to to figure out how to link my store, the store that is linked does not show any of my current content.

Magniifiicent Honey
United States
Over 3 years using the app
April 5, 2021

The ability to update catalogues across omnichannels (i.e., Instagram, Facebook) is wonderful. Hopefully, there is any avenue to link products in Tiktok.

DSTNQT
Philippines
Over 3 years using the app
December 3, 2020

My experience with Facebook channel and its set up was very easy and helpful. I know using this channel will help improve sales for my business.

LyfeisRich
United States
4 months using the app