Reviews (9,188)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

November 3, 2020

tem atendido o que necessitamos. tem atendido o que necessitamos. tem atendido o que necessitamos. tem atendido o que necessitamos.

LM ESPER
Brazil
4 months using the app
December 24, 2020

I haven't used it yet but the setup was pretty easy. I will be using this to promote my online Shopify drop shipping store.

Gymnatica
United States
4 months using the app
January 30, 2024

It is working fine and fast. But there is no option for sending informations like "Own number 0" or "Own label 1" and this is a very important function i need to categorize my products in the Meta Ads Manager..

Pelletgrill.ch
Switzerland
Over 3 years using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Please contact our Business Support team via this link if you need further assistance:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

December 30, 2020

It helped a great deal with my marketing and advertising and getting my first sale......Thank you FB

Holistic Living
Ireland
3 months using the app
November 4, 2022

Hi, I've been trying to set up Facebook Pixel since yesterday. It says " Sorry, something went wrong.
We're working on getting this fixed as soon as we can." Please help!

Joyería Miriam
Mexico
Over 3 years using the app
Meta replied November 4, 2022

Hi there!

Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Best regards,
Steve

November 8, 2020

It was pretty simple to set up for someone who is not super tech savvy. Instructions were straight to the point.

Sol x Glitz
United States
Over 3 years using the app
February 8, 2021

The app was easy to set up although I have not had a chance to use the app as of yet. I have not used the channel either

KittCattStore
United States
3 months using the app
September 30, 2020

I used this app to help me sale my Shopify product! This helps me to advertise to an audience already in my system.

Mksignatures
United States
3 months using the app
February 17, 2021

great app. easy to manage and very user friendly. Excellent. Hope can have more features in the future.

4yourchild
Malaysia
3 months using the app
November 20, 2023

great

Dog Collar Diary
United States
3 months using the app
Meta replied December 1, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support