Reviews (4,733)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
October 30, 2024

absolute garbage system. does not sync or show any products between facebook and your store. impossible to setup, tells you all these existing errors but no way of resolving them. waste of time and money. dont bother, use a different store and advertising system.

Torqued Up
Australia
10 months using the app
Edited March 28, 2025

Gosto muito de usar o Facebook e o Insta para alavancar meus produtos, mas nos últimos dias, não estou conseguindo escalar. Não sei o que pose estar acontecendo, pois aumento o orçamento da campanha e não resolve.

Megaju Ofertas
Brazil
Over 1 year using the app
July 8, 2024

Challenging. I had to guess my way around and Instagram help haven't even responded to my request as to why my shop tagging system is not working and saying "no product catalogue found". I have resorted to asking Shopify help and hope this works. Challenging when its your livelihood depending on it.

Jettah & Till Design
Australia
Over 3 years using the app
June 18, 2025

good

WD quality store
United States
4 months using the app
January 29, 2025

Depuis que j'ai lié mon compte Facebook & Instagram à Shopify, mon compte est bloqué depuis plus de 15 jours sans aucune justification ni avancée dans le processus. Impossible de contacter le support, ce qui est extrêmement frustrant et pénalise mon activité. Très décevant pour une application de cette envergure.

Décoration Bohème
France
14 days using the app
September 3, 2024

My Shop has been showing Under review for months now. I inquired about it and was told nothing we can do. Poor app support

Kings Crown Jewel Boutique
United States
Over 1 year using the app
March 22, 2025

Todo claro, herramienta buena para nuestros ecommer

Skin Care Valeria Ramírez
Mexico
Over 1 year using the app
July 15, 2024

The app seems to be buggy. Instagram and Facebook shop routinely get disconnected from my Shopify catalog, and I lose ability to tag products in my posts without any explanation or notice from either FB or IG. Every single time I log into the app on Shopify, I get the message that my "shop is in review" even when I make no changes whatsoever to either my Shopify catalog or Instagram/Facebook ...

Buckaroo Bling
United States
Over 3 years using the app
Edited June 13, 2025

ótimo serviço, atendentes comprometidos em ajudar a solucionar seu problema, estou extremamente satisfeita!

Premium Expres
Brazil
10 months using the app
November 11, 2024

While both platforms are valuable, Facebook excels in community-building and storytelling, whereas Instagram focuses on visual appeal and influencer-driven marketing. For SIANA AVENUE, leveraging both platforms with a tailored approach—Facebook for storytelling and targeted ads, and Instagram for brand aesthetic and influencer partnerships—could create a well-rounded social media strategy.

SIANA AVENUE
United States
10 months using the app