Reviews (9,195)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

October 29, 2023

LOVE THIS PAGE

Sunny Side Store
United States
3 months using the app
Meta replied November 3, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

January 23, 2021

This seems to be a very good app. I am using it for the first time so can share more after sometime.

Tusker Range
United Kingdom
3 months using the app
November 24, 2020

I was surprised to find this app in place of a step shown in the fb screenshots. The original screens included a form field for the Pixel ID. Now, there are many steps and lots and lots of privacy notifications.

Wake and Lake Lifestyles
United States
Over 3 years using the app
October 19, 2020

I just downloaded the app but I have reading a lot about it and I wish it will match my expectation of reaching to the right audiences

Abo1odA
Saudi Arabia
3 months using the app
Edited October 10, 2024

AGAIN. IT CONTINUES AGAIN. ONE YEAR LATER.

We cannot receive payments from sales channels. Help has been very limited. We will delete channel in the next 24 hours unless resolved.

Weeks Naturals | Weeks Honey Farm
United States
Over 3 years using the app
Meta replied October 6, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 20, 2020

Haven't utilized the app yet but connection was very straightforward. Wish that Instagram utilization didn't require Facebook page as well.

The Grey Studio
Canada
3 months using the app
October 31, 2023

great

Heart On A Hanger
United States
3 months using the app
Meta replied November 3, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

October 9, 2020

I am not sure what I am doing yet but setup was easy. Everything flowed nicely and is going to help sale products on facebook.

RayBeams By Emily Reds
United States
3 months using the app
September 29, 2022

Can I get help from the Shopify support team? I am going to give it a chance even though I got rejected, stating Your shop can't be published.

HonestJewels
United States
3 months using the app
Meta replied June 27, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Please contact our Business Support team via this link for further assistance: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram?shopDomain=otowear.myshopify.com

Thank you,
[Meta Support].

July 21, 2023

This seems to be like a good app, I'm about to be running facebook and instagram ads in a couple of days!

Boostifyco
United States
3 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support