Reviews (9,233)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

December 5, 2024

My FB Shop verification has been under review for over 2 months!

Mountain Attitude Designs™
United States
Over 4 years using the app
January 29, 2025

nothing works, and i can't log in to get help. Rubbish.

DR GUS nutrition
United Kingdom
About 6 years using the app
January 18, 2025

It does not get connected without code. What is the purpose of automation when i need to enter code

Dinehaul
India
2 months using the app
February 11, 2025

awful. I keep getting asked to verify my account. Will it ever stay verified?!?

HomeTownRiot
United States
About 4 years using the app
January 5, 2025

not user friendly when having issues.

Busy Mom Designs
United States
About 2 years using the app
January 13, 2025

I am really disappointed as my Shopify account cannot show the catalogue in social media, Facebook and Instagram. It is under review for more than 4 weeks and I do not get any support.

Veneris & Co Jewelery
United Kingdom
27 days using the app
January 27, 2025

Dear Meta,

I'm giving you a 1 star review, because of 2 serious issues I have no opportunity to solve on my own through Meta on Shopify.

Firstly, a product of mine - Bamboo Men's Briefs - keeps getting rejected, even after I have requested a review over the decision for my product to be rejected because of supposedly it not following Meta Commerce Policies.

I do not see how Bamboo Men's Briefs ...

Tough Muscles
United Kingdom
5 days using the app
January 29, 2025

worked for a week, then started removing products and tags from my shop. no help from support

FNDMNTLS
United States
3 months using the app
November 19, 2024

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

URGO Beauty
United States
Almost 5 years using the app
December 19, 2024

This app brings in one photo for each listing and it's a variation photo. Don't bother trying to change it, because it will just revert right back to the wrong one. The only advice I've received on how to fix this is to manually add the products to Meta...which defeats the whole purpose of even having it connected to Shopify.

GritRx
United States
About 1 month using the app