Reviews (9,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.
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I'm really surprised because this app had so many bugs that it was overwhelming to put in place.... This time, i wanted to give it another try and then, whaouwwwww.... Amazing.... Just Perfect, I'm blown up !!!
The app is fine however I got several sales during the holidays and since my items are personalized and have custom options I had to track these people down. This however was not as easy as emailing them or reaching out to them through the fB shop. They never either got the messages or they were never sent. I have no idea how you FB can force something on shops that just doesn't work.
Hi There,
Thank you for taking time to leave a review with detailed feedback!
Please contact our Business Support team via this link if we can be of further assistance to you:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We'll be sure to follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Trying to increase sales through every tool available. The reach is better than what I can manage solo
gostei muito da experiencia de usar o app, muito completo e varias ferramentas para ser usado. ...........................................................................
give me a fast and easy way to setup my store. I really recommend the app, you will not regret anything.
La recomiendo, se sincronizan perfectamente los productos. Hasta ahora no he tenido problema alguno, todo lo contrario. A mi tienda https://www.esparati.mx/ le va perfecto.
What is going on with this app? "Something Went Wrong" with no way to even start setting anything up... Definitely doesn't give me confidence in continuing to use in the future...
Hi there!
Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!
Best regards,
Steve
Very clear set up process. I am looking forward to growing my shopify store - Nellenby - with the resources of Facebook. There are a number of steps to complete but information is available to walk you through it.
I used this app to help me update my Facebook shop. It was helpful but had to switch browser from chrome to internet explorer to complete the set up.
This is good for marketing and selling my products. This is also good to use for marketing and scaling up my business.